PPF Expectations

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evlsmurf

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When I looked this morning, gap looked good. I will look again when I get the car back.
 

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Good to know about the works place and that this place does better work. Do let me know what is called if the work comes out good this time.

I think you are doing the right thing. Everyone messes up once in a while, sure this should have not left the shop but give em a chance to fix it (like I said before, if there was some stuff like cuts in the paint or something like that I would not take it back because they would probably even do worst) but since its just cosmetic stuff they will probably put their best guy on it.

I really think that people look at this car as just a civic so they don't put as good work on it. Its like parking at a valet in nyc, the car gets a different treatment if its a porsche than if its a vw, it is what it is. Now that they know you are not going to take shit work they will get someone better on it.

I literally just picked up a OEM type R wheel I took to the dealer to put a tire on (I am in the catskills and car stuff here is even worst than albany), I should have gone to my guy for wheels (45 min from here, actually close-ish to albany) but I just didnt want to drive that far so just took it to honda dealer. They called me 2 hours later saying they scratched the wheel. Actually props to them for thinking i am stupid and would be ok with a scratched wheel. I was cool about it, fix it we good. Go there 3 days later to pick wheel up and looks terrible, I could see where was fixed (like someone just painted over the issue, no sanding, ect. Some woulda said, I woulda raised hell and get em to buy a new wheel or take em somewhere else and make em pay, ect... I just gave em another chance to fix it. Just got it and looks good, its not perfect but 9/10 and I am ok with it. Sometimes just gotta give people a chance.
 


katch922

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I mean it doesn’t matter what car it is, Mazda cx5 or a Ferrari, both customers pay same price and deserve the same quality of work. Unless the shops charge more money for a Ferrari or a civic type r :p
 
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evlsmurf

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I mean it doesn’t matter what car it is, Mazda cx5 or a Ferrari, both customers pay same price and deserve the same quality of work. Unless the shops charge more money for a Ferrari or a civic type r :p
I concur. A customer is a customer and a car is a car. They should treat every car like it's a Lambo.

Note, I have bought a car from them, use their service department, and I buy parts from them. Plus, I have referred new customers. They knew if they did a great job I would have brought them more business.
 

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Yeah- after seeing the pics I'm not optimistic this shop is capable of delivering a satisfactory resolution. And you paid over market value for it too.

You seem to be implying they are a dealer- I would not expect a dealer to be able to do an adequate PPF install. The only quality PPF installs I've seen come from shops that specialize in detailing type of work- or ONLY install PPF.

I hope for the best, kind of interested in how all this plays out.
 

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PPF is not the same price everywhere. NY is expensive, I think 3k for everything he got done is close to market price for NY
 
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evlsmurf

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Yeah- after seeing the pics I'm not optimistic this shop is capable of delivering a satisfactory resolution. And you paid over market value for it too.

You seem to be implying they are a dealer- I would not expect a dealer to be able to do an adequate PPF install. The only quality PPF installs I've seen come from shops that specialize in detailing type of work- or ONLY install PPF.

I hope for the best, kind of interested in how all this plays out.
I disagree on the price. I spoke to multiple other shops in the area and their full front price was comparable. I then added the sides, rear bumper trim, pillars, and vinyl roof. The full car was the ceramic coated.

It is a dealership, but they have a dedicated department focused on PPF, wrapping, and ceramic coating. They have certified PPF installers. Unfortunately, their environment, right now, is not ideal. I was not aware until they had already done it. Hence, why they are working on it again this Saturday to improve the environment for the install.
 


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with ceramic coating that is actually an excellent deal, ceramic alone (with wheels), in NY is 1200-1500.
 

optronix

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I disagree on the price. I spoke to multiple other shops in the area and their full front price was comparable. I then added the sides, rear bumper trim, pillars, and vinyl roof. The full car was the ceramic coated.

It is a dealership, but they have a dedicated department focused on PPF, wrapping, and ceramic coating. They have certified PPF installers. Unfortunately, their environment, right now, is not ideal. I was not aware until they had already done it. Hence, why they are working on it again this Saturday to improve the environment for the install.
Yeah that is a lot more than fenders, hood, and bumper. Fair price, I agree. Hopefully they come through on the quality.

with ceramic coating that is actually an excellent deal, ceramic alone (with wheels), in NY is 1200-1500.
That, my friend, is a ripoff.

Buy yourself a bottle of this for $180 and do it yourself on a pleasant evening in your garage or driveway. There are several options out there but I've used the old Reflex Pro on several cars and been very pleased, but finally got around to using the new formula and it has yielded astonishing results- and is virtually as easy to apply as wax.
 

MooMoo

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Yeah that is a lot more than fenders, hood, and bumper. Fair price, I agree. Hopefully they come through on the quality.



That, my friend, is a ripoff.

Buy yourself a bottle of this for $180 and do it yourself on a pleasant evening in your garage or driveway. There are several options out there but I've used the old Reflex Pro on several cars and been very pleased, but finally got around to using the new formula and it has yielded astonishing results- and is virtually as easy to apply as wax.

the work of cermic coat is not on the coating application but on the polishing. The price I said is to get your car paint corrected and then ceramic coating applied. A proper paint correction takes many hours and that is what you are paying for.

I did the ceramic coating of all my wheels and its not that hard but I just don't want to spend hours paint correcting and don't have a garage which I recommend for both paint correction and ceramic.
 

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the work of cermic coat is not on the coating application but on the polishing. The price I said is to get your car paint corrected and then ceramic coating applied. A proper paint correction takes many hours and that is what you are paying for.

I did the ceramic coating of all my wheels and its not that hard but I just don't want to spend hours paint correcting and don't have a garage which I recommend for both paint correction and ceramic.
With all due respect, those are talking points from someone trying to sell you something. The professional ceramic coating game is 100% a scam. You only need to spend an inordinate amount of time paint correcting a car under the following circumstances: 1) the paint is in very poor condition; 2) you're preparing the car for The Pebble Beach Concours d'Elegance. A brand new car will always have some paint issues, but it's rarely disheveled. In nearly all cases, you don't need to spend 8-12 hours paint correcting a brand new car. A Stage I polish is usually sufficient and all you need is a consumer grade coating (e.g., GTechniq, GYEON, CARPRO). I promise it will perform well relative to the professional grade versions.

Wild people are still willing to pay high rates for a ceramic coating. Years ago it was understandable because there were no other options and information was scant, but that's not the case today.
 
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MooMoo

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With all due respect, those are talking points from someone trying to sell you something. The professional ceramic coating game is 100% a scam. You only need to spend an inordinate amount of time paint correcting a car under the following circumstances: 1) the paint is in very poor condition; 2) you're preparing the car for The Pebble Beach Concours d'Elegance. A brand new car will always have some paint issues, but it's rarely far from disheveled. In nearly all cases, you don't need to spend 8-12 hours paint correcting a brand new car. A Stage I polish is usually sufficient and all you need is a consumer grade coating (e.g., GTechniq, GYEON, CARPRO). I promise it will perform well relative to the professional grade versions.

Wild people are still willing to pay high rates for a ceramic coating. Years ago it was understandable because there were no other options and information was scant, but that's not the case today.
Cars nowadays do have pretty poor paint quality and need a good paint correction, specially some colors. I mean even a minor paint correction if done properly will take time. Say 4 hours and then a couple of hours for ceramic coating, probably longer if you also do wheels and calipers. But lets 8 hours, thats 187/hour. There is also materials. Its not cheap and I won't deny that its maybe more expensive than it should but if the detailer is putting in the time I can see why it costs so much. I have only got it done once and paid $1000 without wheels, car was used and paint needed some love.
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