Recall: 2023 Civic Type R (FL5) Driver's Seat Cushion Frame Stop Sale (TSB Service Bulletin 23-030)

[tuhroo]

Correct I said they’re available meaning they’re in Alpharetta

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[tuhroo]

What?!..1.3 hrs?!?!

Warranty pays the tech 1.3 hours on the job.

 

[captainscott60]

Correct I said they’re available meaning they’re in Alpharetta

Hi, please let us know when you get the parts in for the affected cars ? Just got off the phone with my dealer and was advised that Honda will send them the parts when they become available! I asked them for a time estimate and we’re unable to tell me. Still nothing in writing from Honda concerning the recall.
thank you for any info. I was trying to schedule an appointment for the Fix and have my oil changed and Summer tires put on at the same time.
best

 

[tuhroo]

You have to call and make an appt, they’re controlled items so they have to be ordered by vin. An advisor can make an ro, get the part ordered and get it done when it arrives.

 

[ssheff55]

Warran

Warranty pays the tech 1.3 hours on the job.

So warranty pays 1.3 hours for tech work on a 4-5 hour job. Who pays the rest of the hours? Am I looking at this right?

 

[yeaitsahonda]

Warran

So warranty pays 1.3 hours for tech work on a 4-5 hour job. Who pays the rest of the hours? Am I looking at this right?

You're looking at it correctly. Nobody pays it and the tech gets screwed. Welcome to the automotive repair industry.

 

[ssheff55]

You're looking at it correctly. Nobody pays it and the tech gets screwed. Welcome to the automotive repair industry.

Bummer for him

 

[yeaitsahonda]

Bummer for him

Absolutely. I'm a tech at an independent shop so thankfully I don't have to deal with it. When I take my car in for the seat repair or any other warranty work I will most certainly be taking a gift card to give to whoever is working on it before they start. Goes a long way in getting them to take better care of the car.

 

[Scottyy]

Absolutely. I'm a tech at an independent shop so thankfully I don't have to deal with it. When I take my car in for the seat repair or any other warranty work I will most certainly be taking a gift card to give to whoever is working on it before they start. Goes a long way in getting them to take better care of the car.

I was just thinking this as well! I’ll certainly want them to take care of my car and i’ll be happy to help them out!

 

[UFO CTR]

You're looking at it correctly. Nobody pays it and the tech gets screwed. Welcome to the automotive repair industry.

I heard it is pretty ridiculous, but not this F-up!
Man, this sucks; either do a quickie job, or spend tech's own time to do a good job...this really blows.

 

[tuhroo]

Lol yep that’s how warranty works

4-5 hours is an estimate based on how busy some dealers are, etc

 

[Rhorn]

You're looking at it correctly. Nobody pays it and the tech gets screwed. Welcome to the automotive repair industry.

Yeah it sucks. That's why I always hated how dealerships are so scummy and stingy with money. Customers get screwed over on the sales and on service with overpriced parts and to top it off the guy servicing your car is underpaid so there's no incentive to keep techs working hard or doing a bad job. Wouldn't mind paying extra if it meant that money went into keeping the quality up but sadly it doesn't work that way. At least with luxury brands generally speaking the service is alot better.

 

[Rad Ray]

Just received call from my dealership’s service manager who informed me that three parts are required for the seat repair; two have arrived and the third is expected by Friday. Looks like early next week for the repair.

 

[captainscott60]

I just don’t understand this. Just talked to the service department at my dealership and they told me they were on a waiting list for the parts and would get in touch when they are in. I did exactly as you told me and tried to make an appointment but they were telling me, the parts might not be in by then. I have a car in the 400’s so I don’t understand whey they would keep a low serial # waiting. What am I missing?
Thanks

 

[Rad Ray]

I just don’t understand this. Just talked to the service department at my dealership and they told me they were on a waiting list for the parts and would get in touch when they are in. I did exactly as you told me and tried to make an appointment but they were telling me, the parts might not be in by then. I have a car in the 400’s so I don’t understand whey they would keep a low serial # waiting. What am I missing?
Thanks

Don’t know your situation, but some have already had their recalled CTRs repaired (see Eric J Sebastian’s post on FB site “Official 2023+ Civic Type R Group”).

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